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Terms & Conditions

Effective Date: September 1, 2026

 

These Facility Use Terms and Conditions (these Terms) govern every reservation and use of the Speech Collective NYC facility at 766 Union Street, Brooklyn, New York (the Facility).
Speech Collective NYC, we, us, and our mean S&J Speech Collective, PLLC, the owner and operator of the Facility. Provider, you, and your mean the individual or business identified in the booking confirmation. Facility Parties means S&J Speech Collective, PLLC, Speech Collective NYC, and their respective owners, members, officers, employees, and agents.
By clicking acceptance, submitting a booking, or entering the Facility, you accept these Terms for yourself and, if applicable, the business you represent. You represent that you have authority to do so.


Facility Use Terms


FIRST.- Booking and payment. A reservation is confirmed only when we send written or electronic confirmation after payment authorization or other payment arrangements we approve. The applicable booking rate, taxes, and all disclosed fees will be displayed before you submit the booking. You authorize us and our payment processor to charge your selected payment method for the booking fee and other amounts properly due under these Terms. Fees must be clearly disclosed and administered fairly and accurately, consistent with N.Y. General Business Law § 349.


SECOND.- Permitted use; no tenancy. You may use the Facility only for the lawful professional services or other activities approved through the booking process, only during the confirmed booking period, and only in compliance with these Terms, posted Facility rules, and applicable building rules. Your booking is a revocable license to use the assigned space; it does not create a lease, tenancy, exclusive possession, partnership, employment, agency, referral, joint venture, or other business relationship with any Facility Party.


THIRD.- Provider qualifications, insurance, and client responsibilities. You represent that you have and will maintain every license, registration, qualification, consent, approval, and insurance required for your services. Before the earlier of confirmation of your booking or entry into the Facility, you must provide evidence reasonably acceptable to us of current professional-liability insurance appropriate to your services, identifying the insured Provider and having limits of not less than $1,000,000.00 per claim and $3,000,000.00 aggregate, unless we approve different requirements in writing. A certificate of insurance is acceptable evidence unless we reasonably request additional information.


We may request updated insurance evidence upon renewal or at a reasonable time. If you do not provide required evidence by the stated deadline, we may suspend or cancel the booking. We may permit a cure when operationally feasible, but are not required to do so. If we cancel for missing insurance evidence, we will refund prepaid booking fees not otherwise earned under the cancellation provision below.


You are solely responsible for your services, personnel, clients, records, billing, communications, professional judgment, and legal and privacy obligations. The Facility Parties do not supervise, direct, control, or guarantee your services.


FOURTH.- Cancellations, rescheduling, and Facility cancellations. You may cancel through the booking platform or by email to speechcollectivenyc@gmail.com. A cancellation is effective when we electronically confirm receipt. If you cancel fewer than 48 hours before the scheduled start time, we may retain or charge a cancellation fee equal to 50% of the booking fee for the affected reservation, excluding separately stated taxes and refundable deposits. For a multi-session reservation, the fee applies only to the cancelled session or sessions.


We may, in our reasonable discretion, permit one rescheduling request for an emergency or other documented circumstance, subject to availability. A rescheduled booking remains subject to this cancellation policy. If we cancel a confirmed booking for reasons within our control, we will offer a comparable rescheduled time or refund the amounts paid for the unavailable booking. This remedy does not limit any liability that cannot lawfully be limited.


FIFTH.- Booking period, access, and authorized persons. Access credentials activate at the scheduled start time. Early entry is not permitted. Each booking lasts only for the period in the booking confirmation. If we allow a 15-minute wind-down period, it is only for returning Facility Property, collecting belongings, cleaning the space, and departing; it is not additional appointment or service time.


Bookings and access credentials are personal to the Provider listed in the booking confirmation and may not be sold, assigned, sublicensed, shared, or transferred. You may admit only individuals reasonably necessary for the approved use, including your identified staff, clients, and accompanying caregivers. You remain responsible for their conduct and compliance with these Terms. Do not disclose access credentials to another person. Promptly notify us if a credential is lost, disclosed, or suspected to be compromised; we may deactivate or replace it to protect the Facility.


You must vacate the assigned area and leave the Facility as directed by the end of the booking period and any permitted wind-down period. Repeated or material late departures may result in a reasonable, pre-disclosed overstay charge, suspension of booking privileges, or both.


SIXTH.- Facility Property, assessment reservations, and housekeeping. Furniture, equipment, supplies, toys, books, assessments, iPads, and other property at the Facility (collectively, Facility Property) must remain at 766 Union Street unless we authorize removal in writing. Use Facility Property only as intended, in accordance with posted instructions, and only in designated areas. Assessment reservations are available only to speech-language pathologists with current licensure, and you must provide your license number at checkout through our booking form before reserving any assessment materials. You may rearrange furniture within your assigned treatment room during your booking, but you must return it to its original configuration before departure.


Reproduction of official assessment record forms is strictly prohibited, including by hard-copy duplication, photocopying, scanning, photographing, screenshotting, or using any personal device to copy or capture the forms. All assessment materials and record forms must be used only as permitted by the applicable publisher requirements and these Terms.
Promptly report unsafe conditions, damage, missing Facility Property, and malfunctions. Before you leave, remove your belongings, properly dispose of waste, and leave the assigned area reasonably clean and orderly. You and the persons admitted under your booking must comply with applicable health and safety requirements and posted rules. Smoking, vaping, illegal drugs, hazardous materials, open flames, and unlawful or disruptive activity are prohibited. Do not bring animals onto the premises unless legally required or approved by us in writing.


SEVENTH.- Damage, loss, and payment disputes. You are responsible for documented, reasonable costs to repair or replace Facility Property damaged, destroyed, or not returned because of your acts or omissions or those of persons admitted under your booking, excluding ordinary wear and tear. You are not responsible for conditions that existed before your booking if you promptly report them.


Before charging a damage or loss amount that was not paid at booking, we will send an itemized written statement describing the basis and amount of the charge, together with reasonably available supporting documentation. You may submit a written objection within five business days after we send the statement, and we will review a timely objection in good faith before processing the charge, except where immediate action is reasonably necessary to prevent further loss or meet a legal obligation. This process does not limit either party’s legal remedies.


We will process payment information through our payment service provider and will not intentionally retain full payment-card data except as handled by that provider. We will maintain reasonable safeguards for applicable private information consistent with N.Y. General Business Law § 899-BB and, where applicable, provide notifications required by N.Y. General Business Law § 899-AA.


EIGHTH.- Independent status; names and marketing. You are an independent user of the Facility, not an employee, agent, partner, joint venturer, representative, or affiliate of Speech Collective NYC, S&J Speech Collective, PLLC, or Cuebas & Tam LLC. You may make a truthful, non-misleading statement that you provide services at or rent space at Speech Collective NYC, provided it does not suggest sponsorship, endorsement, employment, partnership, ownership, or another affiliation.

Without our prior written consent, you may not use the name, logo, photograph, trade dress, or other proprietary materials of Speech Collective NYC, S&J Speech Collective, PLLC, or Cuebas & Tam LLC in advertising, social-media content, domain names, business listings, or other marketing. We may require correction or removal of a misleading or unauthorized use and may pursue remedies available at law or in equity.


NINTH.- Security, video surveillance, and privacy. For safety and protection of persons and property, the Facility uses a security system and video cameras in designated common areas and the Resource Room. Cameras do not record audio and are not installed in treatment rooms, restrooms, changing areas, or other private areas. Video may be reviewed or disclosed only as reasonably necessary for safety, security, investigating suspected loss or damage, enforcing these Terms, responding to an emergency, complying with law, or pursuing or defending a legal claim.


Access to recordings is limited to authorized personnel and service providers with a need to know. Recordings are retained for 30 days and then securely deleted or overwritten in the ordinary course, unless preservation is reasonably necessary for an investigation, claim, or legal obligation. Do not conduct client sessions, discuss confidential client information, or leave client records or other sensitive information in monitored common areas or the Resource Room. Questions about surveillance may be sent to speechcollectivenyc@gmail.com.


TENTH.- Entrances, restricted areas, and emergencies. Use the designated front entrance and authorized access credentials for entry and exit. Backyard access and use of the side entrance are prohibited except during an emergency or evacuation or when directed by emergency personnel or us. Follow posted safety instructions and directions from emergency personnel. Immediately report any security, safety, or access concern to us.


ELEVENTH.- Suspension and termination. We may deny entry, suspend a booking, deactivate access credentials, require a person to leave, or terminate booking privileges if we reasonably believe that a person has violated these Terms, failed to maintain required insurance, created a safety or security risk, damaged property, or engaged in unlawful or materially disruptive conduct. When reasonably practicable, we will provide notice and an opportunity to cure. We may act immediately when necessary to protect people, property, or Facility operations. Suspension or termination does not waive accrued payment obligations or other rights and remedies.
 

TWELFTH.- Indemnity. To the fullest extent permitted by law, you will defend, indemnify, and hold harmless the Facility Parties from third-party claims, damages, liabilities, costs, and reasonable attorneys’ fees arising from or related to your services, your breach of these Terms, or the acts or omissions of you or persons admitted under your booking. This obligation does not apply to the extent a claim is caused by an indemnified party’s negligence, willful misconduct, or violation of law.

THIRTEENTH.- Limitation of liability; nonwaivable rights. To the fullest extent permitted by law, the Facility Parties will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, or business opportunity, arising from a booking or use of the Facility. The aggregate liability of the Facility Parties for claims arising from a particular booking will not exceed the amount actually paid for that booking. Nothing in these Terms waives, excludes, or limits any right or liability that cannot lawfully be waived, excluded, or limited under New York law, including restrictions applicable to certain negligence-exculpation agreements under N.Y. General Obligations Law § 5-326.

FOURTEENTH.- Notices, amendments, and general terms. Notices to us must be sent to speechcollectivenyc@gmail.com and are effective when we confirm receipt. We may send notices to the email address associated with your booking or through the booking platform. We may update these Terms prospectively by posting a revised version with a new effective date. The version in effect when you make a booking governs that booking unless we agree otherwise in writing.

These Terms, the booking confirmation, and any policies expressly incorporated into them are the complete agreement about the applicable booking. If a provision is unenforceable, the remaining provisions remain in effect. A waiver is effective only if in writing and does not waive a later breach.

FIFTEENTH.- Governing law and venue. New York law governs these Terms, without regard to conflict-of-law principles. Except where applicable law requires otherwise, any action arising from these Terms must be brought in the state or federal courts located in Kings County, New York, and you consent to that jurisdiction and venue.

Booking Acknowledgment
By checking the acceptance box or completing a reservation, you confirm that you have read and agree to these Terms, including the cancellation policy, insurance requirement, licensure and license-number requirement for assessment rentals, prohibition on reproducing official record forms, access rules, property-care requirements, payment authorization, security-camera notice, privacy provisions, and New York governing-law provision.
 

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